Delivery ServicesSave time, resources and money

With over 6,500 cumulative years of delivery experience, Itron Global Delivery Serivces will help you minimize financial and operational risks while maximizing ROI.

Building a partnership with a trusted advisor

We scale and customize our solution offerings to your organization’s needs so you can accomplish today’s business objectives and prepare your business for tomorrow’s evolving requirements. When you partner with Itron Global Delivery Services, you can rest assured knowing your implementation and operations teams have access to the methodology, scale, and experience that comes from managing 500+ projects worldwide, simultaneously.

  • Utility-class system performance and reliability. Seamless professional deployment and operations that exceed expectations, reduce risk and increase speed to value.

  • Mitigate operational and performance risks by tapping into Itron’s proven expertise and experience deploying and operating Itron’s solutions in environments like yours, all over the world.

  • Streamline your operations and create seamless system integrations with Itron’s Business Process Consulting and Solution Architecture services.

The Itron Advantage Methodology

The Itron Advantage Methodology is Itron’s extensive implementation and program-management framework.  Itron Advantage has been developed from the ground up with Itron’s solution offerings in mind, and is continuously refined based on our broad global experience.

  • Define

    Developing business requirements and define success criteria

  • Design

    Plan, install, configure and test

  • Build

    Building solution to requirements, monitoring and milestones

  • Deploy/Operate

    Operational effectiveness and solution utilization

  • Transfer

    Training, operations and maintenance

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Itron Global Delivery Services

No matter the challenge, the Itron team combines industry-leading knowledge, resources, experience and customer focus to ensure your success.

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Case studies

  • Providing business results

    Our proven delivery methods and training programs help ensure implementation and program success.

  • Implementing Streetlight.Vision at Mississippi Power

    Learn more about Mississippi Power and their Streetlight.Vision project, their implementation and their experiences with Itron's Global Delivery Services team.

Customer successes

    • Mercury NZ

      "Thanks to your team for responding to our escalations (working late nights and weekends) as we resolved our issue. Our project manager has been an absolute champion throughout this process."

      Mark Fullerton
      Delivery Manager, Energy Data

      • Scottish Power

        "Itron's Global Delivery Services team always goes above and beyond our expectations. When we need urgent assistance, we receive quick and great service."

        Matt Bromley
        Senior Business Analyst

        • City of Chessy, France

          "During project initialization and after, the support & competence of your delivery specialist was indispensable – we particularly appreciated his expertise, know-how, advice and availability."

          André Denoyelle
          1st Deputy Mayor

          • Swaziland Electricity Company

            "Highly skilled & competent employees who understand our intricate requirements, deliver them and resolve our issues. Our longtime partnership has been wonderful."

            Sicelo Mndzebele
            Application Support Engineer

            Delivering expertise and experience

            Itron Global Delivery Services supports electric, gas, water utilities and smart cities all over the world through implementation services catering to your unique business drivers, use cases and needs. We also provide complementary services extending beyond our implementation offerings and span across numerous areas.

            • 27+ years offering delivery services

            • 6,500+ years cumulative experience across 760+ dedicated team members globally

            • 200M+ communicating endpoints delivered

            • 400 simultaneous projects manage globally

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            • Global Customer Support Services (GCSS)

              Keep your business running smoothly with customized support options—from phone and email support to critical system incident management through a 24x7x365 on-site presence.

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            • Global Managed Services (GMS)

              Services tailored to your specific operational and business requirements, from base-level SaaS hosting to completely managing your software and network and delivering SLAs.

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